MeLiSA stands for Master Level Service Agreement. We understand how valuable your time is and understand that running simulations and various equipment can be complex. Our extensive experience operating and servicing all manufacturers’ equipment allows us to provide technical support any time, anywhere!
Echo Healthcare’s MeLiSA Concierge Service & Support program is the only credible simulator service and support program in the industry that can combine equipment from multiple vendor(s) into a single service and support agreement. Our goal with each MeLiSA customer is to eliminate your downtime by providing immediate technical support and working towards a repair solution to keep your program operational! The MeLiSA Concierge Service & Support Program reduces downtime, enhances operations, connects you to a network of simulation experts and excels due to its independence in medical simulator support services.
MeLiSA support is now easier than ever with the all new MeLiSA app! Connect your account to your facility inventory and easily schedule or request immediate support. Download the MeLiSA App today!