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Who is MeLiSA?

Meet MeLiSA


MeLiSA stands for Master Level Service Agreement. We understand how valuable your time is, and understand that running medical simulators can be complex. We demystify medical simulators, and provide immediate support any time, anywhere! 

Echo Healthcare’s independence makes us the only   credible medical simulator service program available in the industry!

Technical Expertise


We are well-versed in the majority of  medical simulator (manikin) operating systems, including both hardware and software. Our goal is to eliminate downtime and keep your simulators in operational condition. 

Simulator Maintenance Program


Echo Healthcare's independence makes us the only credible simulation maintenance program available in the industry. The MeLiSA team is comprised of highly skilled ESR's (Emergency Simulator Responders) with a broad technical skill set. Unlike other service and support programs, our loyalties are to you. We act as your advocate with the simulator manufacturers, and our goal is to keep your program operational.

Maintenance Cost Stabilization


Echo Healthcare understands that it is impossible to anticipate every issue that arises with your technology. Our aim is to provide end to end coverage that stabilizes your annual capital equipment maintenance costs, and provide you unparalleled expert service.

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